First: After you finish placing your order, it will be captured and transfer to "Processing" process. This process would take 1-3 days to complete.
Second: After the "Processing" process, your order will be ready to be shipped out. We will send you the tracking number via the email that you used when placing your order.
Depending on your country and the shipping method the delivery time can vary. For example DHL will deliver withing a week or so, while the normal Registered mail will take anywhere between 21 - 27 days.
* Please note that shipping in Holiday season would take 5 - 7 business days more than usual.
Note: In the currrent environment of Crona Virus the delivery times are being impacted, and some customer deliveries are getting delayed. However we are trying to manage delivery times as advertised, and will keep the customers up-to-date with their delivery status.
After we have shipped your order out, an email which is entitled "A shipment from order #xxxxx is on the way" will be sent to the email that you used when placing your order.
After that, click to the blue button "View your order" then you will land on your order's status page where you can track your order.
To Track your order simply take the tracking number provided and paste it into Track Your Order page on the website.
Simply click enter on the tracking code provided on the tracking page to check your order's status.
WHEN WILL MY TRACKING INFORMATION APPEAR?
You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment centre of your online shop
WHY IS MY SHIPMENT STATUS UNCHANGED?
Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.
WHY DO I HAVE TO PAY AN EXTRA FEE FOR SHIPPING COMPANY TO RECEIVE MY ORDER?
When your order is ready to ship, we will send it to the shipping company and they will completely handle it. Depends on each shipping company's policy or customs procedure, you might be charged extra fee for the final delivery or the import tax, probably due to your shipping address is in a remote area. In this case, please kindly pay them the required fee to receive your order.
All products and shipments will be shipped from Various Warehouses WorldWide
Pls see the Shipping policy for detail on shipping methods
Our warehouses are located in different locations in China. Moreover, our stock is spread out over multiple fulfillment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. Therefore, the partial shipment could be applied to customers’ order.
We ship worldwide!
All watches sold from CreationWatches are 100% genuine, authentic and brand new. We do not sell used, previously owned, replica, or imitation watches. All watches are shipped in watch box with documents. Our thousands of customers from around the world will testify to the authenticity of our watches and our service.
We are not authorized dealers for the brands we carry, because we want to offer you lower prices. We source our watches from distributors around the world. All our watches are 100% genuine, authentic and brand new. We have a long history of satisfying customers with 100% brand new, complete, authentic watches, attentive customer service, and fast shipping. We believe that the benefits we offer make us the best choice to satisfy your watch needs. We hope you agree, and we look forward to serving you.
We source our watches from distributors from around the world at wholesale prices. Since we are online-only we also save on the usual high-street retail costs. And we are able to pass on the savings to you. Due to our high volume we also get discounted shipping rates from couriers so we are able to offer you free shipping or very low shipping rates!